Solo Plastics Shipping and Returns

Sales Taxes

We are required to automatically charge GST for orders to be delivered to addresses within New Zealand.

Permission to Return and to Receive Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 30 days of receipt .This however does not include customer specials. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility providing goods have not been signed for in good condition.